Specialized Service

Hoarding Cleanup & Extreme Cleaning

Entrust The Care works with individuals, families, property managers and organizations to address severe clutter, heavy accumulation and extreme residential conditions in Toronto and the GTA.

Severe Clutter Does Not Scare Us

Whether the condition developed gradually over years or changed suddenly, our role is to help address what is in front of us. We approach every situation professionally, discreetly and without judgment. Our crews have experience working in heavily cluttered, pest-affected and extreme residential environments.

We Can Assist When

  • Rooms are difficult to access due to accumulated belongings
  • Pathways through the property have become restricted
  • Garbage or waste has accumulated inside the unit
  • Kitchens or bathrooms require extensive cleaning
  • Pest activity is present or suspected
  • A property requires preparation for pest-control treatment
  • An inspection deadline is approaching
  • A tenant or family member requires additional assistance
  • A unit needs extensive decluttering
  • A property requires a complete cleanout

What the Service May Include

Sorting & Decluttering

Systematic sorting of belongings to identify what is kept, donated or disposed of, according to the approved scope.

Bagging & Containment

Bagging of approved items for disposal, with appropriate containment for pest-affected materials.

Approved Disposal

Removal and disposal of approved items including garbage, furniture and belongings.

Furniture Removal

Removal of approved furniture items from the property.

Kitchen & Bathroom Cleaning

Detailed cleaning of kitchens, bathrooms and other heavily soiled areas.

Floor & Surface Cleaning

Cleaning of floors, walls, surfaces and baseboards throughout the property.

Pathway Restoration

Restoring access to rooms, doorways and treatment areas.

Pest Preparation

Preparing the property for pest-control treatment when required.

Property Cleanout

Complete or partial cleanout of the property when required.

Our Approach

Every property is different. Before beginning work, Entrust The Care reviews the situation, discusses the scope with the client or property manager, and establishes what is to be completed. We work according to the approved scope and do not make decisions about belongings without authorization.

No judgment — we address the condition in front of us
Discreet service — we respect the privacy of residents
Scope-based work — we work according to what has been approved
Coordination — we work with families, property managers and other service providers

Experience With Housing Providers & Public Sector Organizations

Entrust The Care has experience providing extreme cleaning and hoarding cleanup services within the Toronto Community Housing environment and for other housing providers and public sector organizations. We understand the coordination and documentation requirements involved in institutional service arrangements.

Frequently Asked Questions

Can you help if my apartment is extremely cluttered?+
Yes. Heavily cluttered and extreme residential conditions are not unfamiliar to us. Call us or email photos of the property and we can discuss what may be required.
Do I need to clean before you arrive?+
No. You do not need to clean or prepare the property before contacting us. Our team regularly works in difficult residential conditions.
Can I send photos before someone comes out?+
Yes. Emailing photographs of the property is often helpful. It allows our team to better understand the condition and scope of work before a site visit or quote.
Can you work with my landlord or property manager?+
Yes. We regularly coordinate with property managers, housing providers and landlords. We can discuss the scope, provide documentation and coordinate access as required.
How much does hoarding cleanup cost?+
The cost depends on the condition of the property, the scope of work, crew requirements, disposal requirements and other factors. We do not publish fixed prices for severe-condition services. Call or email us to discuss the situation and arrange an assessment.
How long does extreme cleaning take?+
Duration depends on the size of the property, the severity of the condition and the scope of work. Some projects are completed in a single day; others require multiple visits. We can discuss estimated timelines after reviewing the situation.
Can you help a senior with a severely cluttered home?+
Yes. We regularly assist seniors and vulnerable residents. We work respectfully and coordinate with family members or support workers as appropriate.
Is my unit too extreme for Entrust The Care?+
Do not assume that the condition is too severe before speaking with us. Entrust The Care regularly works in heavily cluttered and difficult residential environments. Send us photographs or call our team and explain the situation. We can review the condition and determine whether the required work falls within our services.
Why choose Entrust The Care for a difficult residential condition?+
Entrust The Care has been operating since 2010 and specializes in residential situations that often require considerably more than routine cleaning. Our experience includes extreme cleaning, severe clutter, hoarding related cleanup, bed bug and pest control preparation, unit cleanouts and work involving major housing and public sector organizations. The real photographs throughout our website show the types of residential conditions our crews actually encounter. If your property looks similar, call or email us.

Does Your Property Look Similar?

You do not need to clean the property before contacting us. Our team regularly works in heavily cluttered, pest-affected and difficult residential conditions. Call us or email us photos so we can better understand the situation.